Frequently Asked Questions
About Kelita’s Cork
Q: What makes Kelita’s Cork unique?
All accessories are crafted from 100% natural Portuguese cork—a sustainable, vegan, and eco-friendly alternative to leather.
Q: Is cork durable?
Yes! Cork is scratch-resistant, water-repellent, and flexible, making it strong enough for everyday use.
Q: How do I care for cork products?
Wipe with a damp cloth and mild soap. Avoid harsh chemicals and store away from direct sunlight.
Q: Are your products vegan?
Yes, cork is a plant-based, cruelty-free material harvested without harming trees.
Q: Do you offer limited editions?
Yes! We release seasonal and exclusive designs. Once sold out, many won’t return.
Q: Where can I shop?
Online at www.kelitascork.com or by personal appointment at our Palm City, FL farm.
Q: Do you ship internationally?
Currently we ship within the USA. International shipping is coming soon.
Q: What is your return policy?
Returns & exchanges accepted within 30 days (unused, unworn, in original condition). Sale & custom items are final sale.
Q: Can I exchange an item?
Yes, within 30 days if unused and in original condition. Subject to availability.
Q: What if my order is damaged?
Contact us within 7 days with photos, and we’ll send a replacement or refund.
Q: Can I shop in person?
Yes! By appointment only at our Palm City farm. Schedule via www.kelitascork.com or call/text (860) 214-6913.
About Membership & Giveback
Q: What does my membership support?
Your membership helps fund Kelita’s Farm A Sea LLC community programs — like wellness workshops, family farm days, and youth hangouts that promote faith, nutrition, and connection.
Q: Is my membership tax-deductible?
No. Kelita’s Farm A Sea LLC is a family-run business, not a nonprofit organization. Your membership is a purchase with perks, but it allows us to continue hosting community events and giving back.
Q: How do I claim my Welcome Gift?
After joining, you’ll receive an email with a link to claim your gift. Simply add it to your cart, and it will be discounted 100% for members.
Q: Can I cancel my membership anytime?
Yes — you can manage or cancel your membership through your account dashboard at any time.
Q: Will I get updates on the programs my membership supports?
Yes! Members receive exclusive behind-the-scenes updates and invitations to upcoming events on the farm.